Vivint

Mobile Apps Engineering Intern

May - August 2019 • Boston, MA

What I liked

The work atmosphere at Vivint was phenomenal. Leadership was welcoming and extremely helpful, and I felt like a full time member of the team within my first few days. The Summer League Internship program was well organized and allowed me to interact with coworkers beyond my immediate team, along with bringing me to the company headquarters in Lehi, Utah multiple times throughout the summer.

What I wish was different

The only complaint I have is the hour and a half commute I had every day to and from work. That being said, Vivint was extremely flexible with work hours and did provide me the option to utilize a housing stipend to live close by. Overall I have no complaints with the experience.

Advice

Be very proactive and take on as many roles as you can. I was given multiple opportunities to perform different jobs within the team beyond programming, like running scrum ceremonies. Take advantage of every opportunity to make new connections and be open to all kinds of tasks.

2 ${count} people found this helpful

Advanced Technical Support Specialist

March 2018 - September 2019 • Cedar City, UT

What I liked

Base pay was good.

What I wish was different

The focus on metrics and policy was tiring and stressful.

Advice

Good to start at, lots of benefits, but seems to lack advancement opportunites.

Be the first to mark this as helpful

Smart home technician

May - August 2019 • Houston, TX

What I liked

The pay was really good.

What I wish was different

Hours were terrible. 60 + 6 days a week. Wish it was five. Management was also terrible.

Advice

It's worth the money but be prepared to really work for it and put up with a lot.

Be the first to mark this as helpful

Sales Rep

May - July 2019 • Indianapolis, IN

What I liked

I liked the experience of doing something completely different and really pushing myself outside of my comfort zone. It was a door to door sales job which was something I had never done before. It gave me a lot of experience of talking with people and learning basic sales techniques.

What I wish was different

While there was a part of me that enjoyed it being door to door, there was also a part of me that hated it. Door to door sales is very hard in today's society and it often lead to people yelling at me and slamming the door in my face.

Advice

Make sure you really want it. If you don't you will find your quitting halfway through like I did.

4 ${count} people found this helpful

Vivint technician

May - August 2019 • Louisville, KY

What I liked

What I wish was different

Advice

If you plan on doing a summer job like this just know that you will be busy 24/7 and will have hardly any free time.

Be the first to mark this as helpful

Sales representative

May - October 2019 • Macon, GA

What I liked

What I wish was different

Advice

Learning how to work hard and applying it to your life day by day will produce amazing results. Your work is something no one can take from you and being good at working hard sets you apart in anything and everything. This job taught me self discipline and what I can create for myself with an opportunity that's set in-front of me.

Be the first to mark this as helpful

Sales

April 2014 - September 2019 • Fort Worth, TX

What I liked

The job is fun. They pay a lot if you are willing to work hard.

What I wish was different

I wish there had been more planning put in by management.

Advice

I would tell everyone to try it.

Be the first to mark this as helpful

Tech support

July 2018 • Logan, UT

What I liked

Good way to get experience working with all kinds of customers.0

What I wish was different

Advice

Be the first to mark this as helpful

Customer Service Representative

April - August 2019 • Logan, UT

What I liked

I loved the way Vivint treated me as an employee and encouraged me to gain skills for future jobs

What I wish was different

I wish they had included me in other jobs rather than keeping me on the phones all day long. A little more variety would have helped me.

Advice

Customers react according to the way you react most times. Treat them all in a calm manner and if they do get worked up stay confident in helping them.

Be the first to mark this as helpful

Customer Service Representative

September - December 2019 • Provo, UT

What I liked

I was able to learn to take more control of difficult situations and learned a lot of patience and leadership just by being given authority to make decisions when customers faced a problem.

What I wish was different

I wished I had been there longer to experience different positions and continue growing.

Advice

It’s important to allow yourself to make mistakes and learn from those mistakes. That is the only way we become better at our job.

Be the first to mark this as helpful

Door to Door Sales Representative

May - July 2019 • Miami, FL

What I liked

Consulting new people all the time. Gathering people skills while also working for this company that was apparently disconnected to the Medical Field. This is completely conducive to my patient care and public persona an this was like sharpening the saw and identifying my personal flaws. Oh and working commission based.

What I wish was different

The hours and living quarters.

Advice

"On the door your pest, in the house your a guest."

Be the first to mark this as helpful

Smart home security sales representative

May 2019 • Tampa, FL

What I liked

I was paid weekly based only on how much you sold. The pay was commissions based making anywhere from 300 to 1000 dollars per sale and an unlimited amount of sales per day. The travel was free. We were refunded the money spent on stay. You form bonds with coworkers. You learn how to invest. You learn how to negotiate. You learn your limits and how to grow past them.

What I wish was different

It will be annoying to do things on your own if you don’t bring a car.

Advice

It will change your perspective on life. When I came to USF in 2018, I had no form of income. Vivint provided the necessary training, tools, and support to succeed in sales and understanding yourself on a more in-depth level. They will teach you how to understand a situation and move past obstacles such as objections and excuses. They will hire anyone willing to work and put in the effort to make some sales even if it means a couple teers. I no longer need to work a nine to five work schedule as Vivint can pay ten thousand to five hundred thousand within 4 months of work compared to an adult making forty thousand annually spending four times the amount of hours. Vivint can direct someone to take control of their lives within a matter of weeks or months if they desire to grow as a person.

Be the first to mark this as helpful

Customer Care

June 2017 • Cedar City, UT

What I liked

I like that they offer good pay and good benefits to employees that work here.

What I wish was different

Advice

I would share that I don't think working at Vivint Smart Home is for everyone, but they offer good pay and benefits to those that are willing to work hard while employed here.

Be the first to mark this as helpful

Customer loyalty

May - August 2019 • Lindon, UT

What I liked

The environment and pay.

What I wish was different

The stress

Advice

You will learn important customer service skills.

Be the first to mark this as helpful

Vivint Monitoring Representative

May 2018 • Provo, UT

What I liked

It pays well and I could take classes at BYU while I was working and I still work there.

What I wish was different

I wish I could find a job or paid internship that aligns better with what I'm studying and my career plans.

Advice

Sometimes you just need to work to earn money for school. I am proud of myself for putting in lots of hours at work in order to pay my tuition.

Be the first to mark this as helpful

Installation tech

April 2019 • Houston, TX

What I liked

I loved the flexibility of my schedule and how it did offer opportunity to increase my pay if I desired a heavier work load.

What I wish was different

I wish I had maybe used some more of my off time to study and receive my CNA certificate, but I was happy to get at least one online class done during the summer.

Advice

It was a blast, I really enjoyed how out employer gave out dinner incentives so that we could as a team treat ourselves is we desired on the weekends when we had some time off.

Be the first to mark this as helpful