https://www.smarthomepros.com/

Vivint

Call center

May 2019 • Provo, UT

What I liked

Fun environment helpful and good raises

What I wish was different

Better hours

Advice

Good for a summer job
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Computer Customer Support Specialist

March 2019 • Cedar City, UT

What I liked

I like the flexible work schedule.

What I wish was different

I wish they didn't change so much in the company when it came to management.

Advice

It is a great job, but you'll have to overcome the huge learning curve.
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Technician

May - August 2019 • Wasilla, AK

What I liked

Easy and lots of work

What I wish was different

Not so far away

Advice

Work hard
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Sales

May - August 2019 • Rancho Cucamonga, CA

What I liked

Great character building experience. Everyone should try door to door at least once. You never know if your good at it or not until you try

What I wish was different

Worked harder to make more money

Advice

You're paid on your efforts. You can't afford to slack off. Be committed and be positive and love yourself and you'll will make great money.
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Strategic Initiatives Intern

May 2019 • Provo, UT

What I liked

I work with a phenomenal group of people from a wide variety of disciplines. My manager gives me autonomy over my own projects, but all the training and support I needed to complete them.

What I wish was different

Nothing

Advice

Your personal network is critical in getting an interview. I would have never even found out about the opportunity otherwise.
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Supervisor

July 2015 • Provo, UT

What I liked

Vivint is about trying to benefit it's employees as much as possible. They help to build motivation to work that way.

What I wish was different

Between departments, there are goals and objectives that don't line up and often there is conflict when it comes to handling customer accounts. Want there to be more unity.

Advice

It's a high stress environment but luckily there are leadership and mentors who are willing to do what it takes to work with you.
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Smart Home Pro

May - August 2018 • Fayetteville, NC

What I liked

The people I worked with and the potential to be very successful.

What I wish was different

I wish I had been recruited earlier and been able to be a bit more successful.

Advice

I highly recommend it to anyone who is even slightly outgoing, because it is not too hard to find success. Expect to put in a lot of work, with a large payoff.
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Computer Customer Support Specialist

September 2015 - July 2018 • Logan, UT

What I liked

Hated it.

What I wish was different

Customer care is a tough spot to work

Advice

Don’t apply at Vivint
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Team Lead

March 2018 • Logan, UT

What I liked

The people are amazing and the company treats you very well

What I wish was different

The scheduling department can be difficult to work with

Advice

Come ready to work hard and make a lot of money
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SmartHome Technician

May - August 2018 • Plano, TX

What I liked

I enjoyed traveling and visiting new places. The pay is also better than almost any other job available. Having great coworkers made the experience infinitely better.

What I wish was different

Really long hours.

Advice

Do things outside of your comfort zone. This isn't anything related to my field, but it stretched me and allowed me to grow and learn new skills.
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Monitoring Specialist

August 2018 • Provo, UT

What I liked

Fun environment and great Leadership.

What I wish was different

The pay

Advice

If you work hard, those in leadership position will see that and they will offer you a promotion
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Sales Manager

April - August 2019 • Albuquerque, NM

What I liked

The business experience

What I wish was different

Training meetings needed to be shortened

Advice

If you are going to do it go all in or don’t do it at all
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Account Manager (Financial Services)

May - August 2019 • Lindon, UT

What I liked

Nothing

What I wish was different

Everyone to relax on the phones

Advice

Don’t do it
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Data Entry Clerk

April 2018 • Lindon, UT

What I liked

Flexible schedule, good pay, good training

What I wish was different

More communication, feeling appreciated

Advice

It's a fast pace job, and some of the people you talk to aren't the best, so you need to have a stronger resistance to abrasive people.
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Field Technician

May - August 2019 • Louisville, KY

What I liked

I like the company. They have a great work environment. I got to travel during the summer and did hands-on experience.ü

What I wish was different

Traveled better

Advice

Have a good connection with the team and learn as much as possible.
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Summer Sales Rep

April - August 2019 • Beaumont, TX

What I liked

Learned many new communication skills

What I wish was different

Better pay

Advice

It’s hard work
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Sales Representative

April 2019 • Kennesaw, GA

What I liked

This job is extremely difficult. I repeat, EXTREMELY difficult and it is not for everybody. Because it's sales, there is a very steep learning curve before you begin making money. That being said I found the challenge is what kept me engaged and I learned more through this job than I have from any of my past internships combined. I also made over $20k in commission in just 3 months in the summer. I don't know any other type of job where you can make this much money and get this good of an experience in college.

What I wish was different

I wish I had studied the sales material more, I probably could have made a lot more money than I did.

Advice

If you are going to work this job, COMMIT. Study your sales material every day and trust your manager. They are there to help you succeed.
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Software Quality Assurance Analyst

April 2019 • Logan, UT

What I liked

Everything

What I wish was different

nothing

Advice

its great
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Customer Service Representative

June - August 2018 • Logan, UT

What I liked

I enjoyed working with a variety of people helping to resolve technical issues.

What I wish was different

I wish that I wouldnt have been sick so often. I enjoyed working there

Advice

Good environment... though the work stations were pretty dirty... the keyboard's are gunky and the headsets are disgusting
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Corporate Communication Intern

July - September 2018 • Provo, UT

What I liked

I loved the way they treated me. They gave me real work to solve real problems. To them I wasn’t an intern, but rather an equal employee.

What I wish was different

Nothing. This internship was life-changing for me. I wish I put more hours that I did.

Advice

Go above and beyond. Come earlier than others and leave later than others. Show your boss that you love this internship more than anyone and that you’re willing to work harder than the actual employees.
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