T-Mobile USA, Inc.

Mobile Associate

January - July 2020 • New York City, NY

What I liked

It was a lot of fun! Got to meet great customers and coworkers.

What I wish was different

The commission part of our check, it wasn't fair the way everything was calculated and done, I certainly didn't agree with it or like it.

Advice

It was a great learning experience being in retail from the that side of the industry (phone wise), doing plans selling phones and convincing customers of plans and more.

Be the first to mark this as helpful

Sales person

June - August 2019 • Houston, TX

What I liked

Money

What I wish was different

Less pressure

Advice

Don’t do sales

2 ${count} people found this helpful

Consumer and Market Insights Intern

May 2019 • Bellevue, WA

What I liked

Great team, fantastic company culture, amazing location

What I wish was different

Tech and non-tech internship have wildly different pay scales, but the determination of which position falls into which category seems arbitrary.

Advice

Be the first to mark this as helpful

Strategy and Financial Analysis Intern

May - August 2019 • Bellevue, WA

What I liked

Exposure to large deals

What I wish was different

More structured experience

Advice

3 ${count} people found this helpful

Mobile Expert

June 2017 • Boulder, CO

What I liked

Company culture, job duties, location, hours, pay

What I wish was different

More resources for moving from retail to corporate after graduation

Advice

Always be trying to learn new things

Be the first to mark this as helpful

Associate Expert

June 2019 • Wichita, KS

What I liked

The inclusion

What I wish was different

Nothing

Advice

To stay loyal to it

Be the first to mark this as helpful

Mobile Expert

August 2019 • Rochester, MI

What I liked

Being able to take a sit down class to prepare me for this position.

What I wish was different

Advice

Be the first to mark this as helpful

software intern

June - September 2019 • Bellevue, WA

What I liked

Work life balance was great, and lots of easy to work with people.

What I wish was different

I wish i lived closer, it was a long commute

Advice

Participate in as many of the intern events as possible.

Be the first to mark this as helpful

sales

November 2016 - September 2019 • League City, TX

What I liked

Amazing staff an commission

What I wish was different

More flexibly

Advice

Amazing way to make fast money without a degree

3 ${count} people found this helpful

Intern - Internal Audit/ Finance

June - September 2017 • Bellevue, WA

What I liked

I loved that I was treated just like any other full-time employee. I felt that my work was appreciated and added value to the business. Also, I was always encouraged to try new things to help myself learn the processes and operations but knew I could ask for help from any of my colleagues or managers if I needed.

What I wish was different

I wish that prior to my internship I would have been ready to start networking. I knew going in that it was going to be a fantastic learning experience, but I feel that I did not fully utilize all the connections I could have because I didn’t start to network until a few weeks into the internship.

Advice

Practice your elevator pitch, and have a clear vision of what you want to accomplish during your internship. Also, never be afraid to ask for something weather it be a meeting with a chief level executive or coffee with your hiring manager. People are usually very willing to share their wisdom and help you along your career path.

27 ${count} people found this helpful

Mobile Expert

June 2019 • East Brunswick, NJ

What I liked

Good environment

What I wish was different

More base pay

Advice

Good experience

Be the first to mark this as helpful

UofMagenta Intern

August 2022 - May 2023 • Bellevue, WA

What I liked

The company culture, everyone was really nice, it was a great opportunity to learn and get valuable experience.

What I wish was different

I wish there was more information about the events that were held.

Advice

Don’t be afraid to ask questions.

Be the first to mark this as helpful

Mobile Expert

June 2015 • Atlanta, GA

What I liked

The pay, benefits, and dedication to diversity and inclusion within the company culture.

What I wish was different

N/A

Advice

This position is great if you are passionate about customer service and you are a problem solver.

2 ${count} people found this helpful

Retail

September 2017 - October 2019 • Granada Hills, CA

What I liked

Being responsible for just my own sales

What I wish was different

Commission

Advice

Get into a location that has a lot of traffic if this is the type of job you're looking for.

Be the first to mark this as helpful

RF Engineer Intern

May - August 2020 • Riverton, UT

What I liked

Working environment, friend co-workers.

What I wish was different

I wish I had more time to explore some of the aspects of network...

Advice

Be the first to mark this as helpful

Retail Salesperson

May 2019 • Corona, CA

What I liked

Talking to people and the management team

What I wish was different

The quotas should be lower and the compensation should be higher

Advice

With retail you have to constantly be a shark to get a good compensation check

Be the first to mark this as helpful

Mobile Expert

May 2019 • Rialto, CA

What I liked

it is good experience to get myself out there.

What I wish was different

that my boss would be more considerate

Advice

don't settle in anyplace unless you are happily there.

Be the first to mark this as helpful

Mobile expert

May - August 2019 • Los Angeles, CA

What I liked

The atmosphere was great

What I wish was different

Nothing

Advice

To but be shy and interact with as many people as possible.

Be the first to mark this as helpful

Hometown Expert

May 2021 • Dallas, TX

What I liked

I have actually worked for the company for multiple years in different positions, and have had a great experience overall. I love the company culture and the great benefits. The tuition assistance program has been helping to pay for my master's degree.

What I wish was different

I would love to further my career with the company, especially considering I am getting an MBA, but they do not offer ways for employees to get experience and move on to working in different departments. There are no training programs and as employees we cannot apply to the internships that are available (which are only open to external candidates).

Advice

T-Mobile is an excellent company to work for, and has been great to me as I complete my undergrad and graduate courses. But there is not a path for existing employees working on the retail team to develop and move to other positions within the company, even with advanced degrees.

Be the first to mark this as helpful