https://jobs.disneycareers.com/professional-internships

The Walt Disney Company

Merchandise Intern

January - May 2018 • Orlando, FL

What I liked

This company brought a more than an amazing experience. I interacted with people from so many different cultures it was almost a shock. I was able to interact with not only families, but older couples, single people going to the park for the day, groups of kids with their schools, and more. I learned how to talk and make connections with people of every shape, size, age, and background. They also taught us the importance of leadership and what it meant to be part of such a prestigious company. I learned how to be even more outgoing and how to work with many different types of people (from all across the country and even internationally). The Walt Disney Company prides theirselves in how they treat their employees and how important the "cast" is to the "show" of working there everyday, and I believe they deserve to.

What I wish was different

The only thing I wished was different were the hours. It was very inconsistent, as one week you could work 40 hours and the next only 17.

Advice

I would advise anyone going into the College Program to do so with a very naive heart. The best part about working there is using what the company offers you, the parks! The more you go, the more you know about the brand, the products, even how to navigate through the parks to better assist customers that need help.
Be the first to mark this as helpful

Customer Service Representative

April - August 2019 • Orlando, FL

What I liked

Company Culture

What I wish was different

Diversity

Advice

Be prepared for angry guests
Be the first to mark this as helpful

Quick Service/Food & Beverage Intern

January - August 2018 • Orlando, FL

What I liked

The Disney College Program was the best decision I have ever made. This was my first time ever applying for the program and I knew how competitive it was and how difficult it was to get accepted, and I thank my lucky stars every single day that I was able to get accepted on my first and only try. A lot of my friends, and people that I have spoken to have applied 3-5 times, which I think is incredible. When I got assigned the role of Quick Service, people said I was just working in a “glorified Mcdonalds,” which made me feel sort of discouraged. Although it kind of feels like that at first, I remembered that I am working in DISNEY, a Fortune 500 company and a business with some of THE BEST customer service in the whole world. What I absolutely loved about this program is that there were so many chances to grow. I see so many people quit or decline this role because of what they assume it to be or because it seems hard or too overwhelming or they’re just plain ole embarrassed, but I PROMISE YOU: if you keep an open mind, you will have so much fun. I know more people who absolutely loved this role than people who didn’t. Quick service definitely has its difficult moments and in the beginning, you will feel overwhelmed and flustered and may want to quit, but everyone truly is there to help you and you will get the hang of everything and quickly find your groove. You will meet a lot of people, and there’s a good chance you’ll work with a lot of fellow CPs which is awesome because that’s like giving you automatic friends. Im still in awe of the chance I was given and I would push anyone to consider the Disney College Program. No matter what I decide to do in life, the Disney College Program gave me amazing skills that I can utilize anywhere. It’s not easy, and I will stress that more than I can possibly make you understand.

What I wish was different

Being able to change roles throughout the program. I think this would allow you to better understand the hospitality industry and what Disney as a whole has to offer.

Advice

Definitely apply because these were some of the best times of my life
1 person found this helpful

Intern

January - August 2017 • Orlando, FL

What I liked

The Park Entrance Team for Epcot was an amazing team to work with. They were all very friendly and the job itself, taught me a lot about customer service and the importance of communication and teamwork.

What I wish was different

I wish there were more opportunities to excel in my field of study.

Advice

I would say, take every opportunity that is offered. Go out and network with the other cast members and learn all that you can during your program.
Be the first to mark this as helpful

Bus Greeter

January - May 2019 • Lake Buena Vista, FL

What I liked

The company was a community that treated its cast and guests so well. The company has standards and values that are consistently implemented in every corner of the company. Your leaders, managers, and coordinators just want the best for you, and are so happy to help in any way you need.

What I wish was different

Honestly, nothing. The Walt Disney Company was professional, exciting, and just fun to work for.

Advice

If you want to move up/around the company - tell your leaders! They want the absolute best for you and are so willing to help you get there. Tell them about your goals and they will show you the ways to achieve them.
Be the first to mark this as helpful

Merchandise Sales

January - August 2019 • Orlando, FL

What I liked

I liked the diversity and being able to work with people from all over the country/world.

What I wish was different

I wish this was advertised more.

Advice

This was a fantastic experience where I was able to really learn more about myself and grow and an individual.
Be the first to mark this as helpful

Disney college program

June 2018 - January 2019 • Orlando, FL

What I liked

Loved that I got to meet people from all around the world and build so many friendships and network with people within the company.

What I wish was different

Always getting scheduled afternoon/closing shifts.

Advice

This program is what you make it. Love you life to the fullest, go outside your bubble and give this program your all!
Be the first to mark this as helpful

Advanced Development Intern

May - August 2019 • Glendale, CA

What I liked

A challenging but rewarding experience. I had responsibility over my own project and had access to resources from all over the company.

What I wish was different

Nothing

Advice

The Walt Disney Company looks for candidates that are not only skilled in their major but also have a passion for the arts and storytelling. They are looking for people who go above and beyond the classroom and who care about creating lasting experiences.
Be the first to mark this as helpful

Operations/attractions

January - August 2019 • Kissimmee, FL

What I liked

I have always wanted to work for the Walt Disney Company. I loved working for them. The leadership was wonderful and they really set you up for success. It is an internship that is both fun and extremely educational. I was able to work on my customer service and problem solving skills every single day. I met thousands of remarkable people from all around the world on a daily basis and I don’t think I could have chosen a better internship

What I wish was different

I wish that I had been placed in a different role. I wasn’t a huge fan of my attraction and the part of the job that was less customer service more operations.

Advice

Do it! No matter what role you receive you will love your experience. Every role at Disney teaches you valuable skills and provides you with experiences that you won’t get anywhere else. Even if your assigned role doesn’t “seem” like it matches with your plan for life, I guarantee there is some aspect that does.
Be the first to mark this as helpful

Restaurant Employee

February - August 2019 • Sherman Oaks, CA

What I liked

I loved the environment and the guests.

What I wish was different

I wish I could have stayed there longer.

Advice

I would say to always go out of your comfort zone and try new things.
Be the first to mark this as helpful

Barista

May - October 2019 • Orlando, FL

What I liked

Working in the happiest place on earth is a fun challenge to find ways to make each guest’s experience incredible.

What I wish was different

I was a Disney College Program participant and I wish I hadn’t been. The program is a scam excuse for the company to underpay qualified workers.

Advice

If you want to work for Disney, that’s great! The company will even pay for you to finish school or get another degree. But do not do the College Program. Go straight to full time!
Be the first to mark this as helpful

Performer

January 2016 • Anaheim, CA

What I liked

What I wish was different

Advice

Do your best and have fun!
Be the first to mark this as helpful

Character Performer

January - June 2018 • Orlando, FL

What I liked

I liked the learning process of it all. I still continue to work for the company so I am still learning, but to learn about operations of a big corporation was very interesting.

What I wish was different

I wish I had the opportunity to meet more people. Within entertainment it can be difficult to make genuine connections with people.

Advice

Make the most of every opportunity and meet as many people as you can.
Be the first to mark this as helpful

Interior Design Intern

June 2018 • Orlando, FL

What I liked

The hands on experience and the opportunity to attend meetings and hear feedback from other disciplines.

What I wish was different

Advice

Be the first to mark this as helpful

Disney College Program Intern

February - August 2019 • Orlando, FL

What I liked

I loved working at Disney World because you meet guests from all over the world! It was an amazing experience that I’ll never forget!

What I wish was different

I wish I could have stayed longer and spent more time in the parks on my days off!

Advice

I would say to not be afraid to take risks. I was extremely scared to move to Florida and be away from my family but I learned so much from it and it became the best 6 months of my life. Be afraid of something and do it anyway!
Be the first to mark this as helpful

Attractions Host

January - August 2019 • Anaheim, CA

What I liked

For the College Program they had amazing seminars with executives of the company and even brought in a lot of speakers from Burbank that work in film for Disney. I loved that this program had access to employees from all across the company instead of just the Parks & Resorts side. I was introduced to so many departments that I didn't even know existed and heard about them from the leaders themselves. The housing was very nice considering California rent is extremely expensive but financially staying afloat was not difficult if you know how to budget your money. I loved that this program has a smaller number of participants so we had a ton of opportunities for backstage tours and viewings in the parks.

What I wish was different

I wish the housing team (we all lived in one building) was more connected with us as participants. From my understanding they do have a new staff that looks like they're doing amazing! Anything else that I wish was different were things that I could have changed because I believe with this type of program what you get out is what you put into it.

Advice

I recommend taking advantage of everything that is offered. Stay on top of the educational offerings because there are always some incredible opportunities that may be presented last minute. You have to be able to live independently for sure but there are always people willing to help if you are willing to get out of your shell. I myself had never been to California but they provide so many resources by being a participant so ask all the questions you need!
Be the first to mark this as helpful

Concierge

May 2019 • Lake Buena Vista, FL

What I liked

The training process for the concierge role was absolutely amazing. The company empowers every employee to do what they need to do in order to meet and exceed guest expectations.

What I wish was different

I wish I would have realized how difficult it would be to work a full time internship while taking a full course load.

Advice

This particular role requires a lot of time investment, keep that in mind when deciding whether to enroll in courses during the semester you will be away.
Be the first to mark this as helpful

College Program Intern

January - August 2019 • Orlando, FL

What I liked

Good company to have on your resume, provides housing, fun work environment

What I wish was different

Very busy hours, lack of feedback

Advice

Take advantage of all the perks of this job and don’t be afraid to talk to your leadership about opportunities to grow with the company.
Be the first to mark this as helpful

Merchandise Intern

August - December 2018 • Orlando, FL

What I liked

I liked working in such a diverse environment. You had the opportunity for new guest experiences everyday! I made friendships that’ll last a lifetime with my coworkers. The skills you gain during this internship will guide you through all your future endeavors successfully

What I wish was different

I wish I had set hours. Your hours change everyday, every week. It made it different to stay on a schedule outside of work.

Advice

Don’t take this opportunity for granted! Get close with all your coworkers! Take advantage of free admission to the parks and all your discounts you get.
Be the first to mark this as helpful

Ticket Services Intern

June 2019 - January 2020 • Celebration, FL

What I liked

It was great so see what a back of house role looks like at Disney and there were so many networking opportunities!

What I wish was different

Advice

Be the first to mark this as helpful